FAQ

Is this a scam?

No, we are a family owned and operated business. You can check out our instagram page www.instagram.com/lovestormclothing and see hundreds of happy customers who have ordered from us and loved us so much they tag us on their instagrams! 

Are you an overseas company?

LoveStorm is owned and operated out of Fayetteville, Arkansas in the United States.

Where do you ship your clothes from?

We ship all of our clothes personally from Fayetteville, AR.

Where are your clothes from?

We have multiple manufacturers all based out of Los Angeles, California. 

How do I return or exchange my order?

To return or exchange anything, please email [email protected] and let her know your order number, reason for return or exchange and she will assist you further.

 

How do I cancel or change my order?

If you need to cancel or change your order please email us at [email protected] ASAP because we process and ship our orders within 12 to 24 hours of receiving the order confirmation.

How long will it take me to get my order?

2-3 Business days. For a few examples.. If you order on Monday morning expect your order on Wednesday or Thursday. If you order on Friday after noon-Sunday expect your order Wednesday.

 

 

 

Can you ship internationally or process international credit cards?  

Yes, there is just an extra fee for international shipping.

 

 

 

 

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